GhostBed Adjustable Base for Bed Overview

Older adults may struggle to get a good night’s sleep for various reasons, from chronic pain to a partner’s snoring. According to Healthline, sleep disorders in older adults are fairly common, with roughly 50% of people aged 55 and older having problems falling asleep and maintaining sleep. Causes can stem from medications, health conditions, sleep disorders like sleep apnea, and restless leg syndrome.

Opting for a bed with an adjustable base can help improve your quality and length of rest. An adjustable bed can help ease pain and pressure as you sleep, while also reducing snoring. But with various models on the market, how do you know which bed to choose?

GhostBed, best known for its cooling mattresses and shipping a “mattress in a box,” offers several sizes of adjustable bases, including twin XL, queen, and a split king. One of these may be a great fit for you or a loved one seeking restful sleep and relaxation. The team at GhostBed used their expertise to create their own version of an adjustable bed, featuring 100% steel construction, built-in massage capability, under-bed lighting, remote-control operation, and more.

Let’s dive into the details to see if a GhostBed Adjustable Base is ideal for you or your loved one.

What Is an Adjustable Bed?

While the way an adjustable bed works specifically is dependent on the model, generally, a motorized base works to elevate the head and feet of the bed providing you with a variety of sleeping position options. They are typically controlled by remote, which allows you to change your position at the push of a button. Many advanced models will also sync to your smartphone so you can control the bed through an app. Often, these frames offer additional features such as massage zones, snore settings, and zero-gravity positioning. The mattress, which is separate from the base, sits atop the base. Most adjustable bases have retainer bars at the foot and sometimes the head of the base to keep mattresses from slipping during movement. 

By reducing pressure on your body, an adjustable bed can make sleeping more comfortable. In addition, head elevation can help to reduce snoring (which is good for the snorer and whoever is sleeping beside them), while lifting your feet promotes blood flow. An adjustable bed can also reduce acid reflux and alleviate breathing issues like sleep apnea by slightly propping your head up throughout the night.

What Is GhostBed?

GhostBed is a popular, Florida-based brand that sells mattresses known for its cooling technology and adjustable beds. Marc Werner, CEO of GhostBed, formed the company after having three neck surgeries and dealing with chronic pain. When he couldn’t find any comfortable mattresses and pillows, he ended up creating his own. The company’s first adjustable base was introduced in 2017 when the founder decided to create an adjustable bed that had customized features but at a lower price.

GhostBed Adjustable Bed Frames

GhostBed offers adjustable bases in several sizes:

Pros & Cons of Ghostbed Adjustable Bed

It’s important to consider whether the GhostBed Adjustable Base fully meets your needs. Let’s check out the specific pros and cons.

Things to Consider When Shopping for a Ghostbed Adjustable Bed

When shopping for a GhostBed Adjustable Base, you’ll want to pay specific attention to the features and size that will work best for you as well as your budget.

Here are some other details you should know when shopping for your base:

Price: The price for the GhostBed Adjustable Base is $1,124 for the twin XL, $1,274 for the queen, and $2,249 for the split king. 

Size: All options come with the ability to customize the height of your bed to 12, 8, or 4 inches. The total height from floor to top of the base is 15, 11, or 7 inches, respectively.

• Twin XL: 38-by-75 inches
• Queen: 60-by-80 inches
• Split King: 76-by-80 inches

Weight Capacity: The maximum weight supported by the GhostBed adjustable bed is 750 pounds.

Construction: The GhostBed adjustable base is constructed from 100% steel. It also features a textured fabric on the top side of the base to help the mattress stay in place.

Compatibility: The GhostBed Adjustable Base is compatible with all GhostBed mattresses. It can also be used with mattresses from other brands, including a memory foam mattress or latex. Innerspring mattresses may not work as well due to their flexibility. When in doubt, consult the manufacturer.

Delivery: GhostBed provides free and fast delivery. When the adjustable bed is in stock, it ships within 24 hours via FedEx. It’s folded up during shipping, so you simply unfold it when it arrives, attach the legs, and add the retainer bar to complete set-up. GhostBed also offers white-glove delivery to your home with in-home setup, but it comes at an additional cost.

Warranty: The steel frame and mechanical base parts of the GhostBed Adjustable Bed come with a limited lifetime warranty. If any parts are defective, the company will replace them.

Customer Reviews: Reading reviews on Trustpilot, BBB, and other third-party sites can help inform you further. Knowing what other people have experienced with different beds can help you choose the best one for you. There have been complaints about GhostBed on some third-party sites like BBB and Trustpilot primarily related to customer service and late deliveries. It’s important to note that the COVID-19 pandemic created many shipping delays. However, on other sites like Amazon and Home Depot, GhostBed was reviewed highly. See below for a response from GhostBed.*

Who Can Benefit From Buying an Adjustable Bed?

Anyone seeking comfortable, customizable sleep can benefit from buying an adjustable bed, but adjustable beds are especially great for:

Arthritis: Arthritis can cause inflammation, tenderness, and pain in the joints. An adjustable bed can help reduce pressure on joints and provide relief.

Caregivers: If you’re a caregiver, an adjustable bed can help you easily position your loved one’s sleeping surfaces to suit their unique needs, while also reducing the burden on you to lift and move patients who can’t do so themselves.

Chronic pain: Added pressure on the sciatic nerve or incorrect spinal support during sleep can cause or worsen back and neck pain. While the Mayo Clinic recommends back sleepers wedge a pillow under their knees and a rolled-up towel at the small of the back, an adjustable bed can remove the need for these props. Adjusting the bed into a zero-gravity position with legs and head slightly raised gives a feeling of weightlessness and reduces pressure on the spine.

Digestive issues: Elevating the head while sleeping is recommended for anyone who has experienced acid reflux issues or GERD at night. By elevating the head, the acid can’t as easily wash back up into your esophagus, which is what creates discomfort. 

Helpful features: Adjustable beds come with an array of useful features beyond the ability to adjust position. Massage settings can provide muscle relaxation, and under-bed lighting makes it easier to safely walk around the room if you have to get up in the middle of the night for any reason.

Poor circulation: People who suffer from poor circulation may experience worse circulation at night. That’s because lying flat can make it more difficult for the heart to pump and circulate oxygenated blood throughout the body. This can lead to tingling and swelling in the legs. Elevating your feet higher than your heart promotes better circulation and improves blood flow, easing edema (swelling) and improving varicose vein symptoms.

Sleep apnea: People with sleep apnea often stop breathing several times during the night for several seconds at a time. This is usually caused when the muscles and tissues in the mouth relax and fall to the back of the throat, blocking the airway. Elevating the head of an adjustable bed can prevent the tissues in the mouth from blocking the airway during sleep.

Sleeping with a partner: Specifically, a split adjustable base means you can elevate your head or feet (or both), while your partner can adjust the bed to their comfort, whether that’s keeping the bed flat or adjusting the elevation to their own specific needs.

Snoring: If you or your partner snore, an adjustable bed also allows you to elevate your body at just the right position to reduce positional-related snoring and breathing issues.

TV watchers and readers: If you’re looking for extra support while watching TV or reading in bed, raising the head of an adjustable base places you in a sitting up position without the hassle of pillows. 

Why You Can Trust Our Reviews

The bed reviews that we list follow an extensive examination of manufacturers, stated specifications, and reviews. Our reviewers are people who like comfortable beds and who want to be sure that claims made by bed-makers are ones that are backed up by performance and results.

Our ratings consider factors we list in the review: comfort, manufacturer guarantee, return policy, cost.

During our research process, we:

• Consulted with medical and sleep sources
• Surveyed different models of beds
• Spent hours researching adjustable beds
• Read hundreds of verified customer reviews

Many products and services featured on AgingInPlace.org will play a crucial role in your daily life. As these products should help enhance aging at home, we work to uncover as much as possible about the products and services we review. We also consult audiologists, geriatricians, occupational therapists, professional adult caregivers, and other experts in the field to ensure we’re providing the most accurate, helpful information.

How We Wrote the GhostBed Adjustable Bed Article

We reviewed GhostBed’s adjustable base based on the following criteria:

• Cost
• Warranty
• Features included
• Comfort and adjustability 
• Ease of installation
• Expert sources
• Customer service accessibility and performance
• Customer satisfaction reviews
• Company reputation
• Noise levels

*Response From GhostBed

When we asked GhostBed about the complaints found on third-party sites, a spokesperson noted that they sell 1,000 beds a day and that the reviews only make up a small percentage of the customer experience. 

“We have a senior customer service team that is fully dedicated to responding to third-party review sites. We have personally responded to every BBB complaint over the last year. The global pandemic has given our family business a lot of unforeseen challenges to have to deal with. However, as a company dedicated to customer service, we are taking on several initiatives to improve the experience. If you recall the pandemic left over 5,000 container ships stuck at sea. So, while we had 20 years of supply chain management experience, we did get served with a lot of logistics curve balls. Overall 90% of our product shipped on time as expected. Currently it’s more like 99% ship on time. 

In the past year, GhostBed has improved with customer communication. If there are product delays, we send out emails, giving the customers multiple options on how to proceed with their order. There is a specialized team and dedicated email that deals with product delays and customer service regarding product delays.

GhostBed is fully transparent with our customer to show our terms prior to purchase, and on the customer’s order confirmation email. Even though we adequately provide this information, customers do not always read our 101 Night Sleep Trial policy before purchasing, and most likely do not read it after requesting a return. While we do everything we can to provide a positive experience, we need to have some rules and policies in place to guide our small family business.

Many of these reviews are driven by information found on every product page to our FAQs and covered in our Return Policy. GhostBed sends out very detailed emails prior to a customer returning their mattress under our 101 Night Sleep Trial. After a customer’s items are returned, their refund amount is emailed to the customer, with expectations of when their refund will be processed.   

Delays on returns can relate to things outside of our control. Such as when the customer returns all items, to when our shipping providers return all the items back to our warehouse. Once the refund is issued to the credit card, we cannot control the delay from the credit card provider to show the funds back into the customers bank account.

Overall, we want to work with our customers to ensure the best night’s sleep. We also want to make sure a quality GhostBed mattress does not end up in a landfill so that we can work with the customer to give it a proper new home.

GhostBed is a family business with family values, and we treat all our customers equally, politely, and as a part of our extended family.

If a customer feels that we were rude, then we have a process in place to escalate the phone call or communication to be reviewed internally. As we record all phone calls and document all web chats to email communication. In the rare instances where this has happened, appropriate actions were taken by their direct supervisor. We also have a service team that monitors calls and provides extensive training to ensure our company’s family values.”

Pricing is accurate as of May 2, 2022.